Terms of Service
Welcome to MenNaturalCare. Please read these terms and conditions carefully before using our website and services.
Last updated:
1 Acceptance of Terms
By accessing and using the MenNaturalCare website located at mennaturalcare.com (the "Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") constitute a legally binding agreement between you and MenNaturalCare Ltd ("Company," "we," "us," or "our") concerning your access to and use of our website, products, and services.
2 Description of Service
MenNaturalCare is an e-commerce platform specializing in natural health and wellness products for men. We offer a curated selection of supplements, skincare products, fitness accessories, and wellness tools designed to support men's health naturally.
Our services include:
- Online product catalog and shopping experience
- Product information and educational content
- Customer consultation and support
- Order fulfillment and shipping services
- Newsletter and wellness tips
3 User Accounts and Registration
To access certain features of our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Requirements:
- You must be at least 18 years old to create an account
- You must provide accurate, complete, and current information
- You are responsible for updating your account information
- You must notify us immediately of any unauthorized use
- One person may maintain only one account
We reserve the right to suspend or terminate accounts that violate these terms or that we believe may be fraudulent or inappropriate.
4 Product Information and Orders
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Order Process:
- Browse and select products from our catalog
- Add items to your shopping cart
- Review your order and proceed to checkout
- Provide shipping and payment information
- Receive order confirmation via email
- Track your shipment until delivery
Health Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any supplement regimen.
All prices are subject to change without notice. We reserve the right to refuse or cancel any order for any reason at any time.
5 Payment Terms
Payment for products and services must be made at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed during checkout.
Accepted Payment Methods
- • Visa, MasterCard, American Express
- • PayPal
- • Apple Pay, Google Pay
- • Bank transfer (for bulk orders)
Security Measures
- • SSL encryption for all transactions
- • PCI DSS compliance
- • Fraud detection systems
- • Secure payment processing
All prices include applicable taxes unless otherwise stated. Shipping costs are calculated separately and added to your order total.
6 Shipping and Delivery
We ship to addresses within the United Kingdom and select international locations. Shipping times and costs vary based on your location and selected shipping method.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 3-5 business days | £4.99 |
| Express Delivery | 1-2 business days | £8.99 |
| Free Delivery | Orders over £50 | £0.00 |
We are not responsible for delays caused by customs processing or other factors beyond our control. Risk of loss passes to you upon delivery to the shipping address.
7 Returns and Refunds
We want you to be completely satisfied with your purchase. If you're not satisfied, you may return eligible products within 30 days of delivery for a full refund.
Non-Returnable Items:
- • Opened supplements for health and safety reasons
- • Personal care items that have been used
- • Items damaged due to misuse
- • Items returned after 30 days
Return Process:
- Contact our customer service team to initiate a return
- Receive a Return Merchandise Authorization (RMA) number
- Package items securely with original packaging when possible
- Include the RMA number on the return label
- Ship items back using the provided return label
- Receive refund within 5-10 business days after receipt
Return shipping costs are your responsibility unless the item was defective or we shipped the wrong product.
8 Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Information We Collect
- • Name and contact information
- • Payment and billing details
- • Shipping addresses
- • Purchase history and preferences
- • Website usage data
How We Use Your Information
- • Process and fulfill orders
- • Provide customer support
- • Send order confirmations and updates
- • Improve our products and services
- • Comply with legal obligations
We implement appropriate security measures to protect your personal information and comply with applicable data protection laws, including the UK GDPR.
9 Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of MenNaturalCare Ltd or its content suppliers and is protected by copyright and other intellectual property laws.
Permitted Uses:
- Browse and purchase products for personal use
- Share links to our product pages
- Use our website for its intended purpose
Prohibited Uses:
- Reproduce, duplicate, or copy content without permission
- Use our trademarks or branding
- Create derivative works based on our content
- Use automated systems to scrape our data
- Interfere with website security or functionality
10 User Conduct and Prohibited Activities
You agree not to engage in any of the following prohibited activities while using our Website:
Prohibited Conduct
- • Violating any applicable laws or regulations
- • Infringing on intellectual property rights
- • Transmitting harmful or malicious code
- • Attempting unauthorized access
- • Interfering with website operations
Account Misuse
- • Sharing account credentials
- • Creating multiple accounts
- • Using fake or misleading information
- • Engaging in fraudulent activities
- • Violating other users' rights
We reserve the right to suspend or terminate accounts and deny access to our services for violations of these terms.
11 Disclaimers and Limitation of Liability
Our Website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation or availability of our services.
Health and Product Disclaimers:
- • Products are not intended to diagnose, treat, cure, or prevent any disease
- • Results may vary from person to person
- • Always consult healthcare professionals before using supplements
- • Product descriptions are for informational purposes only
- • We do not guarantee specific health outcomes
Limitation of Liability:
To the fullest extent permitted by law, MenNaturalCare Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data or information
- Business interruption
- Personal injury or property damage
Our total liability for any claim shall not exceed the amount paid by you for the products or services giving rise to the claim.
12 Indemnification
You agree to indemnify, defend, and hold harmless MenNaturalCare Ltd and its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our Website and services
- Your violation of these Terms of Service
- Your violation of any third-party rights
- Any content you submit or transmit through our services
- Your conduct in connection with our services
13 Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Legal Framework:
- • These terms are subject to English and Welsh law
- • Disputes will be subject to the exclusive jurisdiction of English courts
- • Consumer rights under UK law are not affected
- • EU consumer protection laws apply where relevant
Any disputes arising from these terms or your use of our services shall be resolved through the courts of England and Wales.
14 Changes to Terms of Service
We reserve the right to modify these Terms of Service at any time. When we make changes, we will:
- Update the "Last updated" date at the top of these terms
- Notify users via email of significant changes
- Post updated terms on our Website
- Provide reasonable notice for material changes
Important: Your continued use of our services after any changes constitutes acceptance of the new Terms of Service. If you do not agree to the modified terms, you must discontinue use of our services.
15 Contact Information
If you have any questions about these Terms of Service or need to contact us for any reason, please use the following information:
Company Information
MenNaturalCare Ltd
124 High Street, Kensington
London SW5 0RS
United Kingdom
Business Hours
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