Get in Touch
Ready to start your natural health journey? Contact our experts for personalized consultation and product guidance.
Contact Information
Our experienced team is here to answer your questions about natural health products and provide personalized consultation services. Reach out through any of the following channels.
Visit Our Office
MenNaturalCare Ltd124 High Street, Kensington
London SW5 0RS
United Kingdom
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Find Us on Map
Send us a Message
Book a Consultation
Schedule a personalized consultation with our natural health experts. We'll discuss your health goals and recommend the best products for your needs.
Personal Consultation
One-on-one session with our certified natural health consultant to discuss your specific needs and goals.
Product Assessment
Detailed evaluation of which natural supplements and products would be most beneficial for your health journey.
Follow-up Support
Ongoing guidance and adjustments to your natural health regimen based on your progress and results.
Schedule Your Consultation
Frequently Asked Questions
Find answers to common questions about our natural health products, consultations, and services.
Yes, absolutely. All our products are made from 100% natural ingredients sourced from certified organic suppliers. We never use artificial preservatives, colors, or flavors. Our products undergo rigorous testing for purity and potency, and we comply with all UK and EU safety regulations. Each product comes with a detailed ingredient list and third-party lab certificates.
Our certified natural health consultants provide personalized recommendations based on your individual health goals, current wellness status, and any specific concerns. We offer free 15-minute initial consultations where we assess your needs and suggest appropriate products. You can also use our online health assessment tool or schedule a comprehensive consultation with one of our experts.
We ship to Indonesia via international courier services. Standard shipping takes 7-14 business days, while express shipping takes 3-7 business days. All international shipments include tracking information and insurance. Please note that customs clearance may add 2-3 additional days to delivery times. We handle all necessary documentation for smooth customs processing.
Yes, we offer a 30-day money-back guarantee on all our products. If you're not completely satisfied with your purchase, contact our customer service team within 30 days for a full refund. The product must be in its original packaging and at least 75% full. We also offer a satisfaction guarantee on our consultation services - if you're not happy with your consultation, we'll provide a free follow-up session.
Our natural supplements are generally well-tolerated when used as directed. Since they're made from natural ingredients, side effects are rare and typically mild. However, we recommend consulting with your healthcare provider before starting any new supplement regimen, especially if you're taking medications, pregnant, nursing, or have existing health conditions. Our consultants can help identify any potential interactions.
Many of our products are designed to work synergistically and can be taken together safely. However, it's important to follow recommended dosages and timing. Our consultants can create a personalized regimen that maximizes the benefits of multiple products while avoiding any potential interactions. We provide detailed usage guidelines with each product combination.
Store supplements in a cool, dry place away from direct sunlight and heat. Keep them in their original containers with lids tightly closed. Avoid storing in bathrooms or kitchens where humidity and temperature fluctuate. Most supplements remain stable for 2-3 years when stored properly. Check expiration dates regularly and discard any products that have changed color, smell, or texture.
We're currently expanding our distribution network in Southeast Asia and are actively seeking qualified distribution partners in Indonesia. If you're interested in becoming a distributor or retailer of our products, please contact our business development team. We also work with select health food stores and pharmacies in major Indonesian cities. Contact us for current availability and purchasing options in your area.
Can't find the answer you're looking for?
Contact Our Support TeamShipping & Availability for Indonesia
We proudly serve customers across Indonesia with reliable shipping options and dedicated support for our Southeast Asian customers.
Shipping Coverage
We ship to all major cities and regions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Makassar, and many more. Our partnership with international courier services ensures your products reach you safely and efficiently.
Delivery Timeframes
Delivery times may vary during holidays and peak seasons. Customs clearance typically adds 2-3 business days.
Pricing & Currency
All prices are listed in GBP. Indonesian customers can pay in IDR using credit/debit cards or bank transfers. Exchange rates are updated daily.
Customs & Import
We handle all documentation for customs clearance. Import duties and taxes may apply depending on order value. Customers are responsible for any additional charges.
Customer Support
Dedicated support team for Indonesian customers. English and Indonesian language support available via email and phone during business hours.
Looking for Local Distribution?
We're expanding our presence in Indonesia and seeking qualified partners to distribute our natural health products. If you're interested in becoming a distributor or retailer, we'd love to hear from you.